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Mr Andrew Maligaspe was extremely helpful.and very professional and answered all my questions with expertise.
Connie, thank you so much for your kind remarks. - the Coastal Sleep Team
Very good staff and knowledgeable staff.
Thank you for your 5 star review! - the Coastal Sleep Team
My usual Registered Respiratory Therapist was away for a few weeks: in her absence, I saw Manpreet with some questions about my CPAP machine. He answered my questions clearly & showed me some additional ways to access reports from my CPAP. He followed up a few days later with the results of my recent oximetry test. Very congenial & helpful, as have been the other Coastal Sleep staff with whom I've had direct contact. Thank you!
Hello Sheila, it is great to hear our Vancouver was able to accommodate you with flying colours during the absence of your regular RT! Thank you for your kind review.- the Coastal Sleep Team
The staff were all very accomodating, polite, friendly. Nikola and the rest who assisted us is above and beyond. Cpap helped me a lot. They gave tips and helped me all the way no matter what.
They are amazing
Alvin, thank you for your remarks, we are honored to assist you towards better sleep health! - the Coastal Sleep Team
My dad started his cpap therapy with Clinicin Jonnyl. From the get go, she was very helpful, knowledgeable, and easy to talk to! She made the trial go very smoothly, from start to finish. The ladies up in reception are very kind and helpful as well! Highly recommend this location and Jonnyl!
Sue, thank you so much for your kind words, your review means so much to us! - the Coastal Sleep Team
This was my first experience with sleep apnea and I couldn’t ask for better customer service from Carey Marie at Nanaimo Coastal sleep. Carey helped me through the process and in the end I felt so much better. I appreciate Carey’s knowledge and expertise and I would recommend Coastal Sleep in Nanaimo. Thank you so much
Fara, we thank you for taking the time to leave us a 5 star review! Carey Marie will be delighted to hear that she was able to offer you a positive experience. -the Coastal Sleep Team
I am taking this opportunity to express my thanks for the service at Coastal Sleep Richmond especially for Araceli, Nikola, Carmen
Frank, thank you for taking the time to recognize our work. - the Coastal Sleep Team
Excellent customer service by Jonnyl Lopez, easy to ask questions and communicate in person and using technology. Direct billing with Extended Health providers is an advantage to deal with Coastal Sleep overall. Opportunity to move account from one location to another is another location if you move or for other reasons is great too. Overall all staff was very helpful, prompt to communicate and customer oriented.
Valeriy, thank you for recognizing our teams efforts! We strive to accomodate any persons needs. We are happy to assist any patient across all 9 Coastal locations. Our expert front end staff are eager to work with insurance companies to optimize a person's health coverage. Hope to see you again! -the Coastal Sleep Team
This is my first time in need of a Cpap machine. Lots of worries and doubts as I was still a bit shocked. Manpreet was great in helping me going through the whole process. He was knowledgeable and patient. he explained and answered all of our questions, laid out a detailed step by step plan for me to try the machine while contacting my doctor and my insurance company for prescription and filling out forms for coverage,. He make it so easy that I could focus on trying the machine and eventually got the machine. Also he followed up with me for O2 monitor while using the machine. Promptly emailed me when I had questions. He was great and I'd give him a 5+ star!
Taking the time to leave such a great review about our service, has really made our day Betty! We always aim to delight our patients with our customer service and our attention to detail. It’s great to hear we were able to provide you with a positive experience. We’re looking forward to making your day once more when you visit us next. -the Coastal Sleep Team
Navpreet was very helpful and went out of her way to make sure everything fit properly and always called me for a follow up to make sure all was still good…helped me get the correct machine and worked with me through the process until my benefits kicked in…
My sleeps are now a lot more less interrupted and much deeper…
Wake up feeling well rested…highly recommend
James, thank you for the fantastic review! We loved being of service to you and hope we can assist you again in the future. Your kind words are much appreciated. - the Coastal Sleep Team